Services Consultant (Maurice)
Compétences clés
- We Value Bachelor’s degree or diploma in Information Technology (or a related field).
- Minimum 2 Years’ Experience With Dayforce Preferred.
- Exposure to basic project management principles.
- Proficiency in Microsoft Office products.
- Bilingual (English and French, written and spoken).
- Experience with SaaS/Cloud software; HRIS experience preferred.
- Strong understanding of relational databases, SQL, and XML.
- Experience with applications such as Salesforce, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll.
- Ability to effectively implement an HRIS module or similar end-to-end solution.
- What Will Make You — Stand Out Strong client-facing skills.
- Flexibility to work beyond standard hours when required.
- Good understanding of the Dayforce product preferred.
Ce que l’entreprise offre
- To Do — Translate business process requirements into configuration requirements for the Dayforce solution purchased, across varying levels of complexity.
- Collaborate with the Project Manager and project team to complete implementations.
- Promote teamwork by building strong working relationships with internal resources, customers, and peers.
- Work independently to resolve project issues, escalating when appropriate.
- Demonstrate in-depth understanding of WFM, Payroll, Benefits, and exposure to related sub-functions such as Finance, benefits administration, labour relations, training development, and technical environments.
- Conduct preliminary client interviews to review changes, needs, and processes, including formal needs analysis and gap/fit analysis.
- Prepare clients for implementation completion by reviewing processes, running interfaces, and providing hands-on training for first live payroll.
- Test and document custom solutions, applying analytical skills to resolve unprecedented problems.
- Design and execute system integration and user acceptance tests.
- Ensure quality of implementation by reviewing back-end changes, verifying credentials, and confirming billing/remittance setups.
- Facilitate a smooth transition to the support team.
- Contribute to project plans, ensuring projects are on time, exceed client expectations, and follow internal processes.
- Working Hours — Midday shift.
- Dayforce is fueled by the diversity of our talented employees.
- We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique.
- We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
- We encourage individuals to apply based on their passions.
- Dayforce encourages personal and professional growth.
- We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
- With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life.
- Our focus is not just on your job but on supporting you to be the best version of yourself.
- Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.
- Fraudulent Recruiting — Beware of fraudulent recruiting.
- Legitimate Dayforce contacts will use an @dayforce.com email address.
- We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process.
- If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity.
- Submissions determined to be fraudulent or misleading will be declined from the recruitment process
À propos de Dayforce
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally. About The Opportunity The Service Consultant is responsible for all phases of onboarding a new client to Dayforce’s system or assisting an existing client upgrading to a new Dayforce processing product. They collaborate within a project team to deliver effective solutions aligned with our commitment to reliable, repeatable, and high-quality implementation practices.
Maurice