People Solutions Manager

Mission principale

The People Solutions Manager acts as a trusted advisor to organisations seeking to strengthen leadership, employee engagement, culture and workplace performance. The role combines consultative business development with people advisory , requiring the ability to engage confidently with senior-level clients, understand organisational and business challenges, and translate identified needs into relevant solutions. With an established client portfolio, a strong pipeline of opportunities and growing market interest in our solutions , the position will take ownership of developing these opportunities, strengthening existing client relationships and driving the adoption of Engaged's solutions and those of its global partners, including Gallup and Arbinger , across Mauritius and the Indian Ocean region.

Responsabilités clés

• Take ownership of an established portfolio of clients and a growing pipeline of opportunities , ensuring effective follow-up, development and conversion.
• Build and maintain trusted relationships with CEOs, HR leaders and senior decision-makers .
• Conduct client needs analyses to understand organisational priorities, business challenges and desired outcomes.
• Advise clients on the most appropriate Engaged and partner solutions based on their strategic needs.
• Convert identified client needs and market opportunities into relevant solutions, proposals and sustainable commercial engagements.
• Prepare compelling proposals, recommendations and presentations aligned with client objectives.
• Grow existing client accounts by identifying opportunities to expand relationships across leadership, engagement, culture and people solutions.
• Strengthen the positioning and visibility of Engaged and its global partners, including Gallup and Arbinger , in Mauritius and across the Indian Ocean region.
• Ensure an effective transition from commercial engagement to project delivery, working closely with consultants, facilitators and internal teams to maintain a high level of client satisfaction.
• Maintain strong relationships throughout client engagements, identifying opportunities to deepen partnerships and support clients' longer-term people and organisational strategies.
• Qualifications & Experience
• Degree in Business, Management, Human Resources, Psychology or a related field.
• Minimum 5 years' professional experience , with a strong track record in either:
• Business development and solution selling , within consulting, professional services, HR solutions, learning, technology or another B2B environment; or
• HR, People, Learning or Organisational Development , combined with demonstrated commercial ability, client development experience and a strong aptitude for business development.
• Demonstrated ability to manage commercial opportunities, develop client relationships and convert opportunities into client engagements.
• An established professional network among HR leaders, CEOs and senior decision-makers will be a strong advantage.
• Experience or exposure to leadership development, employee engagement, learning and development, organisational transformation or workplace culture.
• Strong listening, consulting and relationship-building skills, with the ability to understand client challenges and influence senior stakeholders.
• Solutions driven, proactive and comfortable engaging with senior decision-makers.
• Ability to look beyond an immediate client request, understand the underlying business or people challenge and identify the most appropriate solution.

Ce que l’entreprise offre

• Join a dynamic and growing consulting firm working with globally recognised partners such as Gallup and Arbinger .
• With an established client base, a growing portfolio of solutions and strong market interest , you will have the opportunity to take ownership of meaningful client relationships and commercial opportunities from the outset.
• You will engage with senior leaders across diverse industries, helping organisations address some of their most important people and organisational challenges through better leadership, engagement and culture.
• This role offers the opportunity to combine business development, advisory and client partnership , while contributing directly to the continued growth of Engaged and the development of our solutions across Mauritius and the Indian Ocean region.