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Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally. About The Opportunity As an Implementation Consultant, you’ll work in a project-based environment supporting customers throughout the Dayforce implementation lifecycle, from requirements gathering and configuration through testing, go-live, and post-implementation support. You’ll work closely with customers and internal teams to understand business requirements, troubleshoot issues, and configure effective solutions. This opportunity is suited to someone with previous consulting or implementation experience who is looking to further develop their technical and customer-facing expertise. What You'll Actually Be Doing • Participate in customer requirement-gathering sessions and translate business needs into appropriate system configurations and solutions. • Support implementation projects through configuration, testing, troubleshooting, deployment, and go-live activities. • Work directly with customers and internal stakeholders to investigate issues, provide guidance, and support successful project delivery. • Apply technical knowledge, including SQL and XML, to support troubleshooting, integrations, and implementation activities. • Take ownership of project deliverables while remaining flexible to support customer support-oriented responsibilities within the team when required.
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