Business Analyst

Responsabilités clés

• Translate Vision into Action — Own the translation of high-level product strategy and roadmaps into crisp, actionable user stories, acceptance criteria, and technical specifications.
• Focus on Outcomes over Outputs — Analyze complex workflows and user data to ensure the features we build solve real user pain points and drive core business metrics.
• Bridge the Gap — Act as the day-to-day partner for the engineering team, clarifying scope, triaging trade-offs, and ensuring alignment with the overarching product goals.
• Data-Driven Prioritization — Use quantitative metrics and qualitative feedback to help prioritize the backlog, balancing quick wins with long-term strategic initiatives.
• The Product Mindset — You don’t just ask "What do you want built?" You ask "What problem are we trying to solve, and how will we measure success?"
• Agile Fluent — Deep experience working in fast-paced Agile/Scrum environments, with a strong mastery of writing user stories, behavior-driven development (BDD), and mapping user journeys.
• Systems Thinker — Ability to see how individual features impact the broader ecosystem, ensuring technical scalability and a seamless user experience.
• Requirement Gathering
• Engage with stakeholders to gather business needs, pain points, and expectations.
• Documentation
• Prepare user stories, functional requirements, process flows, and acceptance criteria.
• Stakeholder Communication
• Act as the link between business users, project teams, and technical teams.
• Process Analysis
• Analyse current processes and propose improved future-state processes.
• Acceptance Criteria
• Define clear acceptance criteria for each requirement or user story.
• Clarifications
• Provide clarification on business rules, requirements, and expected outcomes.
• Testing Support
• Support UAT by guiding users and confirming business expectations.
• Defect Management
• Assess business impact of defects and support prioritisation.
• Change Requests
• Analyse change requests and assess impact on scope, process, and users.
• User Acceptance Testing
• Coordinate with users for UAT and support sign-off.
• Release Readiness
• Confirm that business requirements and user expectations are met.
• Continuous Improvement
• Identify opportunities to improve business processes and requirement quality.
• Cross-Functional Awareness
• Understand QA principles to write clear, complete, and testable requirements.
• Product Ownership Mindset & Responsibilities — Deep enough understanding of the client's product needs to critically challenge every aspect of development and testing — and to question the client's own requirements where needed — removing bias and assumption to arrive at the strongest possible product outcome.
• Own and prioritise the product backlog based on business value, customer impact, and stakeholder input.
• Define and communicate a clear product vision and roadmap to stakeholders and the delivery team.
• Translate business goals into epics, features, and well-defined user stories.
• Make trade-off decisions between scope, time, and quality to maximise value delivery each sprint.
• Review and accept completed work against defined acceptance criteria before release.
• Prior experience working as, or closely with, a Product Owner is required, including backlog ownership, prioritisation, and stakeholder sign-off.

Compétences clés

• Prior exposure to the Insurance sector, with an understanding of its typical products, processes, or regulatory considerations, would be an advantage.