The Ravenala Attitude

Nestled inside a huge exotic garden between Lemon River (Rivière Citron) and Turtle Bay, The Ravenala Attitude subtly blurs the boundaries between indoor and outdoor living, with its 272 suites and 10 restaurants.

🌱 Every detail of your holiday has been thought out to preserve our environment, care for our community and support our local economy. ♻️ You won’t find any single-use plastic or individually packed sugar, tea, coffee or snacks in our rooms. Instead, you’re invited to stock up on what you need at the hotel’s Bulk Shop.

INTEGRITY We will treat everyone with respect, honor our commitments, keep our word, trust others and be trustworthy. We will strive for fairness in all our actions and decisions.

COMMUNICATION We will promote an environment that encourages team members to openly communicate with each other. Management will timely and consistently communicate — both discussing goals and strategies and listening to ideas and concerns with each other and all team members.

RESPECT We will treat team members, guests, vendors and owners in the manner that we would expect to be treated.

TEAMWORK We have diverse strengths and abilities that make us valuable members of the team. We recognize our responsibility to perform our individual role to ensure the success of the team.

SERVICE We will greet our guests with warmth and treat them with kindness. Our guests are important to us and our goal is to provide them with consistent service and value that makes them want to return to our properties.

INNOVATION We will encourage and reward risk taking, creativity and innovation. We will encourage others to share their ideas and take risks to do things differently. By taking risks, mistakes will happen and that’s okay — as long as we learn from them.

PROFESSIONAL GROWTH We will foster an environment for ourselves and fellow team members where learning, developing, having fun and growing ourselves is encouraged.

PROFITABILITY We have a desire to consistently improve the things we do to enhance teamwork, guest service, the quality of our properties and profitability. We will look for ways to increase revenue, reduce cost and eliminate waste. Team members are encouraged to find more efficient ways to run our business so that we can be a more profitable company.

CAN-DO ATTITUDE We will address each challenge and opportunity with a smile and a positive attitude. Nothing is impossible with the right team and the right perspective. We will not be afraid to take chances, so long as we learn from our mistakes, and continuously strive to improve both ourselves and our organization. Our goal each day will be to approach each opportunity with a can-do attitude rather than a not-my-job, or that-isn’t-possible perspective.

FASTIDIOUS In everything we do, we will strive to be attentive to detail and concerned about accuracy.

We refer to our employees as Family Members because we are a family.

Attitude aspires to be a welcoming and fulfilling place to work. We believe that this positive mindset helps spread kindness beyond our hotels to friends, family and the wider community.

We are very proud to be certified as a "Great Place to Work" because of our focus on wellbeing, personal progression and quality of life at work. How do we do this? By investing in professional training and personal development coaching; providing good working conditions and involving the team in our sustainable development strategy.

Step 1 - CV & Screening Step 2 - Face to Face Interview Step 3 - Job Offer

For quite a simple reason: at Attitude, we’re a bold team of more than 1,600 Family Members. Yes, that’s what we call ourselves. We’ve got a strong personality and lots of character. We have been awarded Great Place to work twice.