Key responsibilities

Review and follow up on client accounts, making sure every requirement is understood and every Quality Control Program delivers real satisfaction
Propose and set up solutions that add value for our clients and raise our overall service quality
Be the communication hub between operations, back-office, frontline teams and client key contacts
Support pre-sales inquiries and client meetings alongside our operations experts
Partner with a team of technical experts to roll out quick wins and long-term programs for key accounts Qualifications What You Bring
A degree in Sales, Supply Chain or Business Administration
7+ years in Sales, ideally within a lab or Quality Control company
Fluent English and French
Strong Excel skills (Macros, VBA) and PowerPoint
A sharp problem-solver who prioritizes well and thrives under deadlines
A true team player

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About QIMA

“At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.” The QIMA Story At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. What sets us apart is our unique culture. Our 6,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? Our Consumer Products Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture. QIMA helps the world's brands and retailers manage their supply chains, delivering close to 400,000 inspections, audits and lab tests every year. “Client First” isn't a slogan for us, it's how we work. We are looking for a Program Manager to join our Sales Department and become the trusted right hand of our Key Account Director.

Vacoas

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