← Back to all jobs
R
Rank Interactivevia LinkedIn
Quatre Bornes

CRM Specialist

ExperienceMid-Senior level
LocationQuatre Bornes
RemoteHybrid
Contractfull-time
LevelMid-Senior level
FunctionOther
IndustryGambling Facilities and Casinos

Main mission

This role exists to enhance customer engagement and retention through multi-channel CRM campaigns.

Key responsibilities

  • Develop automated communication journeys to improve user experience.
  • Act as a subject matter expert on marketing tools to ensure campaign quality.
  • Establish a testing framework to optimize customer engagement and retention.
  • Monitor and document the performance of automated journeys for continuous improvement.
  • Collaborate with marketing teams to ensure campaign alignment with best practices.

Key skills

  • Experience in CRM or a degree in IT/Marketing.
  • Deep understanding of gaming market segmentation.
  • HTML skills and knowledge of web analytics tools.
  • Ability to manage budgets and calculate ROI.
  • Collaborative mindset and task prioritization skills.

Technical environment

Adobe CampaignBloomreachGoogle AnalyticsPower BI

What the company offers

  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
  • Private medical insurance
  • Inclusive work environment
View the full listing on LinkedIn →

About Rank Interactive

Quatre Bornes