Technical Monitoring Engineer (Automotive/Heavy Machinery)

Main mission

The Technical Monitoring Engineer is monitoring assets Health & Performance at our dispatching center in Mauritius. The primary role is to work with team, customers (internal & external) and partners to analyze Asset Condition & Performance monitoring information and generate value added data leads for on-site actions. He/she will also be responsible to create analytics, analysis process, generate preventive and predictive maintenance recommendations or advise on continuous improvement assessment on operations efficiency. Discover SmartFleet @BIA • Website: https://www.smartfleetdx.com/ • Youtube : https://www.youtube.com/watch?v=6rrSjbwglkw&t=16s

Key responsibilities

• Remote Monitoring Services
• Provide remote monitoring services to BIA operation as per SmartFleet contracts
• Provide timely reports and analysis with added values
• Use preventive maintenance conditions KPIs to monitor and report on customers’ fleet operations
• Define and maintain proactive and complex alerting rules to detected true alarms (using Qlik alerting)
• Provide Saving analysis based on TCO (Total Cost of Ownership) simulations
• Advance Analysis crossing Data from various sources to drilldown reports exceptions Maintain & Develop Dashboards
• Maintain & develop Machine Performances dashboards/integrated analysis
• Maintain & develop Machine Health Monitoring/misuse dashboards
• Develop predictive maintenance analysis and strategy from BIA SmartFleet
• Develop ad-hoc dashboards based on business and operations needs New Analysis & Statistical Tools Development
• Develop statistical strategy to quickly highlight data exception
• Support automation and integration of developed Statistical analysis
• Improve available analysis in SmartFleet environment
• Provide consulting services to customers in implementation plans and assessment of SmartFleet Suite solutions
• Training/Coaching
• Organize regular training for operations/businesses & customers
• Train/coach new SmartFleet Analyst
• Keep E-learning module update and/or improve content
• Any other cognate duties

Key skills

• Bachelor or master’s degree in Mechanical Engineering or equivalent by experience
• Experience with data and statistical analysis preferred
• Good communication skills (Report creation, written and verbal communications)
• Flexible to work in a business, and organization in constant evolution
• Business Intelligence (BI) Software knowledge is an asset (such as QlikSense, Power BI, BO or Tableau)
• Fluent in English both oral and written, French and/or other language skill will be an asset
• Minimum 2-3 years relevant working experience including industrial asset maintenance, machine set-up & diagnostic
• Self-starter with ability to turn objectives into actions and results
• Experience in VHMS, Komtrax, SmartFleet insights and any other OEM machine monitoring tool is a plus.
• Willing to travel on a regular basis in Africa and Europe mainly

What the company offers

• A permanent contract
• A competitive salary and an interesting package of extra-legal benefits
• A human sized company with international dimension, encouraging autonomy and team spirit
• Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
• Benefit from a challenging career opportunity with an extensive training program
• In this challenging job you get the possibility to take initiative and further develop the function Disclaimer : As per BIA internal job classification, the internal job title is SmartFleet Monitoring Engineer.