Key responsibilities

Prepare and review customs documentation in compliance with national and international regulations
Manage customs declarations and carry out customs clearance procedures
Stay up to date on developments in customs regulations
Collaborate with customs teams in Italy What to Expect
A dynamic and international working environment
A permanent contract, offering stability and clear opportunities for professional growth and development
Continuous learning and development opportunities to support skills enhancement and career progression Requirements
Proficiency in Italian (spoken and written) for business purposes, and basic knowledge of English
Proximity to our Warsaw location in order to build an office-based team that can ensure knowledge and skills sharing, as well as constant and ongoing collaboration with the Italian teams
Experience in customs operations with knowledge of regulations and customs clearance procedures, even if specialized in a specific product category
Knowledge of, and willingness to further deepen understanding of, customs regulations and clearance processes
Familiarity with, and willingness to deepen, the use of customs systems, ERP software, and a strong aptitude for digital automation tools
Strong analytical skills, attention to detail, and adaptability to digital processes
Excellent communication skills and a team-oriented mindset
Availability for occasional business travel within Europe

What the company offers

At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will — Work with experienced customs professionals and technology teams Gain exposure to international trade and complex supply chains Contribute to services that have a real impact on global commerce This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the position We are looking for experienced and motivated Customs Declarants to join Customs Support Italy Group, eager to work in a dynamic, international, and technology-driven environment.
This role is essential to ensure efficient and compliant customs operations, leveraging the latest digital solutions in the customs domain.
You will work closely—although remotely—with the Italian operations and declarant teams, as well as supporting our partner clients.
Key requirements include knowledge of the English language and the availability to work on-site at our Warsaw office.
Previous experience in the customs field is also essential.

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About Customs Support Group

About Customs Support Group Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals . We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs. What we do : We support more than 60,000 clients and process over 20 million declaration lines each year . From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable. How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains. Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

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