Application Engineer

Key responsibilities

• Provide advanced technical support and expert guidance on application functionality, performance, and best practices.
• Own and manage production and non-production application environments.
• Coordinate and execute application deployments across Windows and Azure environments.
• Troubleshoot and resolve complex application, integration, and data issues.
• Lead root cause analysis investigations and implement long-term solutions.
• Drive Problem — Management initiatives to reduce recurring incidents and improve service reliability.
• Collaborate with development, infrastructure, and vendor teams during major incidents and critical outages.
• Support testing activities across system, integration, and pre-production environments.
• Develop and enhance monitoring, alerting, and event management capabilities.
• Identify opportunities to automate manual processes and improve operational efficiency.
• Mentor and support junior engineers, promoting knowledge sharing and technical growth.
• Contribute to continuous improvement initiatives focused on stability, scalability, and performance.
• What You'll Bring Essential Experience
• 4-6+ years' experience in Application Support, Production Support, Site Reliability Engineering, or a similar technical role.
• Experience supporting business-critical applications within complex production environments.
• Strong SQL skills with experience analysing and resolving data-related issues.
• Good understanding of cloud technologies, preferably Microsoft Azure.
• Experience working with APIs, integrations, and web services (REST/SOAP).
• Knowledge of Windows — Server environments and deployment processes.
• Hands-on experience with application monitoring and proactive incident management.
• Experience using ITSM platforms such as ServiceNow.
• Strong troubleshooting and root cause analysis skills.
• Ability to manage multiple priorities and critical incidents effectively. #interactive Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself You’ll get a competitive salary combined with some great benefits.
• Wellbeing@Rank is important...
• From hybrid & flexible working hours and colleague support networks to menopause support and weekly PepTalks, we’re here for you.
• We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you WORK, WIN and GROW with us.
• Immerse yourself in new cultures and gain international exposure through our global business.
• Collaborate with colleagues from around the globe.
• From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.
• Our benefits vary by brand and/or location.
• Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.
• We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates.
• If you need any adjustments as part of your application or interview, please let us know. #Interactive