Business Analyst – Digital Platform Operations

Main mission

Enhance the efficiency of digital platforms by supporting their maintenance and continuous improvement.

Key responsibilities

• Provide day-to-day application and system support
• Investigate issues, identify root causes and propose solutions
• Support small changes from requirements gathering to go-live
• Perform data checks and maintain accurate records
• Train and support users while maintaining simple guides and documentation

Key skills

• 1 to 3 years of experience in application support or data analysis
• Strong analytical and communication skills
• Experience capturing user needs
• Knowledge of Microsoft tools and basic SQL concepts
• Proactive and improvement-oriented mindset

Technical environment