Senior Manager – IT Programme Delivery & PMO

Key responsibilities

• Support the CIO in the governance, coordination, and execution oversight of the IT Major Transformation Programme, such as CBS and others.
• Ensure programme governance structures operate effectively.
• Maintain programme reporting and executive visibility.
• Drive accountability for delivery commitments across all workstreams.
• Lead the delivery of the Bank's technology project portfolio.
• Ensure projects are delivered in accordance with agreed scope, timelines, budgets, quality standards, and business objectives.
• Monitor project performance and proactively address delivery risks, issues, and dependencies.
• Escalate material project concerns and recommend corrective actions.
• Establish and maintain project management standards, methodologies, tools, templates, and governance frameworks.
• Implement and continuously improve project delivery practices across the Bank.
• Promote Agile, hybrid, and traditional delivery methodologies where appropriate.
• Ensure consistent project lifecycle management and governance controls.
• Conduct project health reviews and quality assurance activities.
• Lead and develop project managers, analysts, and other project resources.
• Establish performance expectations and accountability across delivery teams.
• Coach and mentor project management professionals.
• Drive adoption of project management best practices.
• Support succession planning and capability development initiatives.
• Foster a culture of ownership, collaboration, transparency, and execution excellence.
• Any other cognate duties as may be assigned by the CIO or any other Senior Officer.
• About You:
• Master's Degree in Information Technology, Business Administration (MBA), Project Management, Technology Management, or a related field.
• Professional Certifications such as PMP, PRINCE2 Practitioner, PgMP (Programme Management Professional) or equivalent Project Management certification.
• Agile Certification (Scrum Master, AgilePM, SAFe) would be an advantage.
• Minimum 8 years of progressive experience in Project Management, Programme Management, PMO, or Technology Delivery with proven leadership experience overseeing project managers, business analysts, PMO functions and programme delivery.
• Proven experience delivering complex technology transformation programmes within banking, financial services, or other highly regulated industries.
• Demonstrated experience establishing and managing PMO governance frameworks, project delivery methodologies, and portfolio management practices.
• Experience leading large-scale technology implementations, infrastructure programmes, digital transformation initiatives, or Core Banking System projects.
• Strong experience in project portfolio management, resource planning, budgeting, risk management, and executive reporting.
• Experience interacting with Executive Management, Board Committees, Regulators, Auditors, vendors, and external service providers.
• Proven experience leading cross-functional teams and managing multiple concurrent projects and programmes.
• Why this Role Matters — This role is the execution engine behind the Bank's digital acceleration journey.
• By establishing a world-class PMO framework and successfully steering heavy-impact initiatives like the Core Banking System (CBS) transformation, the Senior Manager – IT Programme Delivery & PMO converts complex strategic visions into live, high-performing operational realities, ensuring the Bank remains highly competitive, agile, and resilient.