Product Owner

Key responsibilities

• Define and execute the product vision, roadmap and prioritised backlog for Payments Core platforms and services;
• Lead initiatives to improve the stability, scalability, resilience, security and performance of payment processing systems;
• Manage the lifecycle of payment platforms, including upgrades, integrations, regulatory changes, transformation initiatives and technology obsolescence;
• Translate business, operational, customer and regulatory needs into clear product outcomes, requirements and acceptance criteria;
• Drive payment modernisation initiatives, including real-time payments, ISO 20022, automation and straight-through processing;
• Partner with Engineering and Architecture teams throughout discovery, design, build, testing, deployment and production support;
• Ensure payment solutions comply with applicable regulatory requirements, payment scheme rules, security standards and internal controls;
• Monitor platform health, service availability, incidents and operational KPIs, and drive corrective actions and continuous service improvement;
• Prioritise production defects, technical debt, risk remediation and resilience improvements alongside business change;
• Manage dependencies across internal teams, payment networks, central infrastructure, external vendors and implementation partners;
• Support business continuity, disaster recovery, resilience testing, release readiness and operational handover activities;
• Identify opportunities to simplify payment workflows, reduce manual intervention and improve reconciliation and exception management.
• To succeed, you will be required to demonstrate the following competencies:
• Makes sense of complex, high-volume and sometimes contradictory information to solve problems effectively;
• Strikes the right balance between accepting workable solutions and pursuing stronger alternatives where the risk or opportunity warrants it;
• Uses customer, operational and industry insights to shape priorities and drive critical initiatives;
• Makes appropriate compromises to arrive at practical solutions with others;
• Builds effective professional relationships with stakeholders, decision-makers and delivery partners;
• Takes ownership, anticipates dependencies and drives issues through to resolution;
• Communicates complex payment and technology topics clearly to technical and non-technical audiences;
• Works effectively in a fast-paced, regulated and delivery-oriented environment.
• We are looking for candidates who have a minimum of:
• A Bachelor’s degree in Information Technology, Computer Science, Business Administration, Finance, Banking or a related field;
• At least three years of experience in product ownership, product management, business analysis or a related delivery role within banking or payments;
• A strong understanding of payment processing, payment schemes, reconciliation, settlement, exception management and regulatory requirements;
• Proven experience working with Agile methodologies and product lifecycle management;
• Demonstrated ability to translate complex business needs into clear product requirements and prioritised outcomes;
• Proven ability to coordinate across business functions, technology teams and external vendors to support successful delivery;
• Experience with Temenos — T24 and payment processing systems, which is strongly preferred;
• Experience delivering or supporting mission-critical banking or payment transformation initiatives.
• At least five years of relevant experience within banking, payments operations, payment technology, product delivery or a related field;
• A strong understanding of payment processing, payment schemes, reconciliation, settlement, exception management and regulatory requirements;
• Proven experience working with Agile methodologies and product lifecycle management;
• Demonstrated ability to translate complex business needs into clear product requirements and prioritised outcomes;
• Proven ability to coordinate across business functions, technology teams and external vendors to support successful delivery;
• Experience with Temenos — T24 and payment processing systems, which is strongly preferred;
• Experience delivering or supporting mission-critical banking or payment transformation initiatives;
• Knowledge or experience of TPH, IPS, SWIFT, RTGS, MACSS, ISO 20022, payment routing, clearing or settlement will be considered an advantage.
• You will also be required to demonstrate :
• Excellent written and verbal communication skills;
• Strong analytical, prioritisation and problem-solving capabilities;
• Sound judgement and the ability to make decisions in complex and regulated environments;
• Familiarity with payment trends, technologies, cybersecurity and operational resilience expectations;
• Proficiency in Agile tools and collaboration platforms;
• A growth mindset and commitment to continuous improvement;
• The capacity to work effectively in a fast-paced and dynamic environment.
• A combination of qualification and experience will be considered.
• Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application.
• Please ensure all required information is accurately entered in relevant sections.
• Any incomplete application will not be considered.
• Kindly attach a complete CV when applying.
• As part of the recruitment process, candidates will be required to provide a valid Certificate of Character of less than 3 months and two professional references.
• The deadline for submission of application is 16 November 2026.
• The Management reserves the right not to appoint anyone following this advert