Credit Controller

The role

The Credit Controller is responsible for recovering outstanding payments from customers and ensuring the company maintains healthy cash flow. The role involves contacting debtors, negotiating repayment terms, and maintaining accurate records of collection activities. * Monitor customer accounts to identify overdue payments * Contact clients via phone, email, and formal letters to follow up on outstanding balances * Ensure timely recovery of debts while maintaining professional customer relationships * Maintain detailed and accurate records of all collection actions and communications * Escala…

Key responsibilities

• * Strong negotiation and communication skills * Firm but professional approach to handling difficult conversations * Good understanding of accounting and credit control principles * Attention to detail and strong record-keeping ability * Ability to work under pressure and meet collection targets * Problem-solving skills to handle disputes and payment delays

Goals & performance metrics

To be independent and manage almost the financial process

Work conditions

Full-time