Retail Equipment LifeCycle Engineer

Key responsibilities

• Develop, recommend and execute lifecycle strategies for ATMs and related retail customer service equipment, aligned with global Original Equipment Manufacturer (OEM) standards prioritising reliability, availability and long term performance;
• Conduct technical assessments, condition evaluations and lifecycle modelling to support informed decisions on replacement, refurbishment or lifecycle extension of equipment;
• Provide technical advice and lifecycle insights to internal stakeholders, to support equipment selection and technology decisions aligned with operational needs;
• Define and maintain technical standards for equipment categories to ensure alignment with industry best practices and manufacturer specifications;
• Coordinate and oversee preventive maintenance activities and requirements to ensure equipment reliability, minimise downtime and support lifecycle objectives;
• Analyse maintenance reports and technical findings to identify recurring issues and recommend corrective actions to improve equipment performance and availability;
• Provide technical oversight of repair activities by validating root causes, prioritising interventions and ensuring accuracy and consistency of repair processes;
• Coordinate with vendors, service providers and internal teams to resolve technical issues and ensure adherence to lifecycle performance standards and service expectations;
• Review and validate technical inputs for repair related purchase requisitions and orders to ensure accuracy, completeness and proper governance of repair processes;
• Monitor repair progress and confirm technical completion to support timely resolution of issues and accurate financial processing;
• Maintain accurate equipment data, lifecycle records and system inputs to ensure data integrity, audit readiness and effective decision making.
• To succeed, you will be required to demonstrate the following competencies:
• Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems;
• Anticipating and adopting innovations in business-building digital and technology applications;
• Making good and timely decisions that keep the organization moving forward;
• Planning and prioritizing work to meet commitments aligned with organizational goals;
• Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• We are looking for candidates who have a minimum of — EITHER
• A Bachelor's degree in Engineering (Electrical, Electronic, Electromechanical, Mechanical, Industrial or related discipline);
• 3 years' experience in asset lifecycle management, maintenance engineering, technical operations, or management of self-service banking and cash-handling equipment.
• Experience with ATMs, note sorters, note counters, cash recyclers, self-service banking devices, or similar technical equipment.
• A Professional Qualification in Engineering (Electrical, Electronic, Electromechanical, Mechanical, Industrial or related discipline);
• 5 years' experience in asset lifecycle management, maintenance engineering, technical operations, or management of self-service banking and cash-handling equipment.
• Experience with ATMs, note sorters, note counters, cash recyclers, self-service banking devices, or similar technical equipment.
• A combination of both qualifications and experience will also be considered.
• Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application.
• Please ensure all required information is accurately entered in relevant sections.
• Any incomplete application will not be considered.
• Kindly attach a complete CV when applying.
• Note that candidates under consideration for this position will be required to provide 2 professional references.
• As part of the recruitment process, shortlisted candidate(s) will be required to provide a valid Certificate of Character of less than 3 months.
• The deadline for submission of application is 19 October 2026.
• Management reserves the right not to appoint anyone following this advert.