Customs Clearance Coordinator

What the company offers

• At CSG, you will be part of a growing international organization that is improving how customs work gets done.
• You will — Work with experienced customs professionals and technology teams Gain exposure to international trade and complex supply chains Contribute to services that have a real impact on global commerce This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
• Purpose of the position As a Customs Clearance Coordinator, you will oversee the smooth processing of Import, Export and Transit Customs Declarations for our customers.
• This is a pivotal role that requires attention to detail and the ability to work within established processes, while also bringing ideas on how those processes can improve.
• You'll be joining a brand new team, so as the team grows, so will you.
• We value a strong team ethic alongside the ability to work proactively on your own.
• Experience in Excel is an advantage, but what matters most is your ability to learn new systems quickly and expand your knowledge over time.
• Be the full-service customs expert Provide timely and accurate customs services through digital innovation Deliver international customs support via local presence Attract and engage the right people Commit to the highest quality and compliance standards Learn and improve continuously What to Expect Pension: 5% company contribution subject to employee-required auto-enrolment contribution Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support Job requirements We welcome applications from two types of candidates: Experienced: 3+ years in customs declarations or a closely related role Career changers: No customs experience required; we're equally interested in people coming from roles where precision, compliance and pace matter, such as complex customer service or back-office operations or similar Strong communication and interpersonal skills Excellent organisational and multitasking abilities Detail-oriented with a commitment to accuracy Ability to work independently and as part of a team Dedication to providing exceptional service as per our SLA’s/ SOP’s Proactive and confident Completes personal goals (Agreed with line manager)