Field Services Technician

Main mission

Physically intervenes on workstations, sites, and equipment.

5 key responsibilities

• Physically intervene on workstations, peripherals, and rooms.
• Prepare, deploy, and replace equipment.
• Assist users on-site, including VIPs.
• Manage inventory and lifecycle of equipment.
• Log interventions in the tools.

Key skills

Hardware, imaging, basic networking, field relationship skills.

What's expected

Service that moves and resolves: the human face of IT in the company.

Career paths

N2 Support Technician, Systems Administrator, Field Services Coordinator.